Privacy policy

Welcome to Shop at Sukoon (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.shopatsukoon.com and interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order.
  • Account Information: Username, password, and order history when you create an account.
  • Technical Information: IP address, browser type, device information, and cookies when you browse our site.
  • Communication Data: Information you provide when you contact our Customer Care team via email, chat, or phone.

2. How We Use Your Information

We use the information we collect to:
  • Process and fulfill your orders.
  • Provide customer support through you can reach us at +1-732-476-4660.
  • Personalize your shopping experience.
  • Send you updates, promotions, and marketing (you may opt out at any time).
  • Improve our website and services.
  • Use Pinterest APIs and related services to publish content, manage product marketing activities, analyze content performance, and support our Pinterest business account.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share information with:
  • Service Providers: Payment gateways, shipping carriers, and IT providers that help us operate our business.
  • Legal Obligations: If required by law, court order, or government authorities.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies through your browser settings, though this may affect site functionality.

5. Data Retention

We retain your personal information only as long as necessary for business, legal, or compliance purposes. Once data is no longer needed, it will be securely deleted.

6. Your Rights

Depending on your location (including residents of California under CCPA and residents of the European Union under GDPR), you may have the following rights:
  • Access the personal data we hold about you.
  • Request corrections or deletion of your data.
  • Opt out of marketing communications.
  • Request limitations on how your data is processed.

To exercise your rights, contact us at support@sukoon.com.

7. “Do Not Sell My Information” (CCPA Rights)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to request that we do not sell your personal information. While Shop at Sukoon does not sell your personal information to third parties, we provide this disclosure to comply with the law.

To submit a “Do Not Sell My Information” request, please contact us at:
  • Email: support@shopatsukoon.com
  • Customer Care: +1-732-476-4660
We will respond to verified requests as required by applicable law.

8. Security of Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at support@shopatsukoon.com, and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on shopatsukoon.com with a revised “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:
Website: shopatsukoon.com
Email: support@shopatsukoon.com
Customer Care: +1-732-476-4660